Ordering and Payment Terms and Conditions for Ad Ventures of Kansas
Payment
Net 5 Days: All invoice payments are due 5 days from the invoice date.
Deposits
For orders over $2,500, a 50% deposit is required before production begins. An invoice for the remaining balance plus shipping cost and applicable sales tax will be issued once the order has shipped. Net 5 terms apply.
Accepted Forms of Payment
We accept checks, ACH, wire transfers, and all major credit cards. If paying with a credit card, a 3% convenience fee will be added to your total. To request a credit card payment link, please contact our office.
To speed up the payment process but avoid processing fees, ACH payments are welcomed. To set up ACH payments or wire transfers, please contact our office at (316) 686-8911.
Late Fees and Penalties
Late payments are subject to a 3% penalty per month from the due date.
Artwork Proofs
Email artwork proof will be furnished upon request for confirmed orders. No charge for two proofs per order. Additional proofs are $25.00 per proof. Please note, email proof colors will vary based on your computer monitor and printer.
Product Returns
Ad Ventures of Kansas is dedicated to providing high-quality, customized products. If we make a mistake, we will review the issue and do our very best to remedy the situation.
To begin your return, please email us to request a return authorization (RA) number and receive instructions for the return of your item(s).
Exchanges
We are currently unable to offer exchanges. Please follow the instructions above to obtain a return authorization (RA) number, and then place a new order for the new item(s). You will receive a full refund for your original order once we receive it (minus shipping/handling fees). If you have any questions about processing your return please contact us.
Overruns/Underruns
Due to manufacturing production standards, occasionally orders are shipped with an overage or shortage of products. These are called overruns or underruns, and the industry-standard range is typically 5% over or under. You will be charged for the exact quantity of products shipped.